The purchases you make at polricambi.it are safe, guaranteed and can be made in several ways:
• Payment by Credit Card
• Payment with PayPal
• Payment by Anticipated Bank Transfer
• Payment by Cash on Delivery
Payment by Credit Card
In case of purchasing goods with credit card payment method, the Bank will only authorise the debit of amount related to the purchase made. In case of cancellation of the order by the customer and in case of non-acceptance of the contract by polricambi.it the cancellation of the transaction and the return of the amount committed will be requested by polricambi.it. Release times depends exclusively from the banking system and can reach their expected expiration date (24th day from the date of authorization). After the transaction cancellation polricambi.it will not be responsible in any case for delays and/or damage caused by the banks. polricambi.it reserves the right, in special cases, to request additional information from the customer or send copies of documents proving the ownership of the card used. If the customer does not provide such information and/or copies, polricambi.it retains the right to refuse to conclude the contract. At no time during the purchase process by credit card polricambi.it is able to obtain personal information about the holder as the information is transmitted directly to the website of the bank that manages the transaction. Therefore polricambi.it can not be considered responsible for possible fraudulent use of credit cards by third parties when paying for products purchased on its site. When you pay with credit card, the SSL secure payment system is used. When you confirm your order, your credit card details will be transferred via secure connection in SSL (Secure Socket Layer) encryption. Under no circumstances will we receive your credit card number. We only receive the authorization provided by your card issuer. This procedure is perfectly safe and completely guarantees both the buyer and the seller (so polricambi.it srl). The SSL encryption system ensures that no one can in any way read the information sent through the Internet.
Payment with PayPal
By choosing the PayPal payment type, you will be redirected to a PayPal page where you can enter your e-mail address and password and complete the payment. Your financial information will not be shared with polricambi.it but will be handled directly by PayPal. If you cancel your order or in case of non-acceptance by polricambi.it, the amount will be refunded to your PayPal account. polricambi.it will not be responsible for delays and/or damages caused during refund.
Payment by Anticipated Bank Transfer
In case of payment by bank transfer in advance, the order will be processed only after receiving confirmation of credit from the bank. Payment must be completed within 7 days from the date of the order. After this time limit, the order will be automatically revoked. The cause of the bank transfer must necessarily indicate the order number, order date and customer's name and surname. Availability of the products have to be considered only from the accreditation moment. The bank transfer must be addressed to POL SRL c/o UBI Banca IBAN: IT45X0311177840000000000259.
Please note: the availability of the products will be estimated only at the time of credit, so it is possible that some products present on the website at the time of ordering are no longer available. In this case you will be refunded the amount paid.
Payment by Cash on Delivery
Cash on delivery gives you the opportunity to pay the amount directly to the courier on delivery. If the amount is lower than €999.99 the payment can be made by cash, while for higher amounts it will necessarily be done by bank cheque in the name of the courier. The prices included in the electronic catalog of polricambi.it may vary daily. This fluctuation is closely correlated to market situation or exchange rate variation.
Shipping
The estimated delivery time is approximately 1-2 working days across the country and about 1-4 working days on islands and remote areas. The merchandise is handled by the best carriers, the delivery takes place from Monday to Friday between 9:00 and 18:00 directly to your home, or to the delivery address you specified in the order. Any risks deriving from transportation will not affect the customer but it is necessary that any damage is communicated within 8 working days. polricambi.it, in accordance with the law, will provide always the carrier goods in perfect condition. On delivery of the products by the courier, the customer is required to check that the packaging is intact, not damaged, or wet or otherwise altered, even in the closing seals (adhesive tape or security seals of the manufacturer or logistics department). The risks of transport are charged to the customer, but are insured. However, for insurance cover to be effective, it is mandatory that:
• The presence of any damage or the incorrect number of items is immediately reported to the courier via the specific note "AGREE WITH SPECIFIC RESERVE + description of the anomaly found"
• The reason for the reservation should be explained in detail
If the package has visible damage and the courier refuses to make a specific reservation, reject the goods and report the incident immediately to polricambi.it.
Please note: once signed the courier's document, the customer will not be able to contest the exterior characteristics of the delivered goods. Therefore, in the absence of specific reservation, polricambi.it can in no case be held responsible for any anomalies detected after delivery. However, the customer must notify within and not later than 3 days to polricambi.it the damages found. If the product is damaged while the packaging apparently intact, and then without specific reservation, the customer must report the incident to polricambi.it by e-mail, indicating the name of the carrier, the method and date of delivery and pictures of the affected product, as well as a full description of the anomalies found.